Building Data-Driven Personas

Aug 20, 201960 minutes


In this webinar, Custora Head of Data Science Andy Lim presents on how to use your own first-party data to build effective customer personas. While we’re obviously biased in favor of data-driven behavioral segmentation, today we’ll take a look at how qualitative, quantitative, and gut feeling-built personas can complement each other to foster real engagement.

In this session, you’ll learn:

  1. What are personas and why are they useful? Why not just target and sell to everyone?
  2. The four ways to build marketing/sales personas — from gut to data and back
  3. Common obstacles to creating useful, efficient personas and ways to overcome these issues

To learn more, visit us at custora.com.

For the video webinar version of this interview, click here

To get your free retail performance benchmark diagnostic, visit the Custora Pulse today: click here

To see what Custora can do for your business, request a demo today.



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